Gift Card - Customer Care

Customer Service product, to compensate for damage or defect, in lieu of repair. Or to compensate for other inconveniences, like delayed orders. 

• Create an order, add a 100% discount, mark 'paid' to place the order.
• Add a note to the timeline explaining what the compensation is for. This will be useful information to understand customer issue trends.
• Customers will receive two emails: a Gift Card order confirmation and a follow-up email with the Gift Card and online code.